Zenergy Class Terms & Conditions
If at any time during the class, you feel discomfort or strain, gently come out of the posture. You may rest at any time during the class. It is important in yoga, Pilates or any of our classes that you listen to your body and respect its limits on any given day. You understand that taking part in physical activity class and with that, there is an acknowledgement of risk associated.
Please agree to the terms below.
1.I understand that Yoga, Pilates and Tai Chi are not a substitute for medical attention, examination, diagnosis, or treatment. I should consult a physician or medical professional prior to beginning any activity program. I recognise that it is my responsibility to notify my teacher of any serious illness or injury before every yoga class. I will not perform any postures to the extent of strain or pain.
2. I assume full and complete responsibility for any injury or accident which could occur during a class or while I am on the premises. I accept that neither the instructor, nor the hosting facility, is liable for any injury, or damages, to person or property, resulting from the taking of the class. Should I bring non-members into the premises, whether that is to participate in a class or remain in communal areas, Zenergy will assume no responsibility for these people whilst on site.
3. Should I be experiencing ongoing illnesses or injuries I have sought sound medical advice before beginning any physical activity with Zenergy and should I incur future injuries or illnesses, I will endeavour to update Zenergy before participating in any activities. Zenergy is not responsible for updating my records regarding injuries and/or illnesses unless I request these be updated.
4. On behalf of a minor of 16 year or below, I fully accept and adhere to the terms and liabilities on their behalf. I understand the risks associated in taking part in such activity as a minor and are happy for this minor to remain my responsibility in relation to their behaviour and adherence to Zenergy’s policies and procedures.
5. Barring its legal liability, Zenergy shall not be responsible or financially liable for any accidents and/or illness suffered or for loss of property, suffered by the participant or caused by the General Public.
6. I grant my permission to use photographs, recordings, or any other record of my participation for any legitimate purpose without remuneration.
Cancellation Policy:
Grace period to cancel a booking without penalty: 2 hours from booking time. Cancellation window for classes: 8 hours prior to class start time. Cancellations within 12 hours of the class start time or 'no shows' will be noted as a 'late cancellation' and therefore charged at the purchase price of a class pass and £8 for members.
PLEASE ARRIVE 10 MINUTES BEFORE YOUR CLASS IS SCHEDULED TO START. Arrivals after the class start time will not be permitted entry to the class and will be charged.
Purchase Policy:
By making any booking or completing an order you confirm you have read and accepted our terms and conditions and understand our cancellation policy. Speak to management regarding over-riding our traditional cancellation window.
Maximum capacity for any group class is 12 participants. We provide a transparent booking system online and in person; anyone attending a class who has not booked in advance will be asked to leave should the class size be exceeded.
We strongly recommend that all clients arrive 10 minutes before their scheduled class start time. Should you arrive after the scheduled start time you will not be permitted to join the class and will not be offered a refund. This is so as to not disturb the class once started. We also encourage all clients to bring their own equipment (mats, straps, bolsters, blocks and blankets etc) – these are available to borrow on site if required.
Due to the nature of the studio, we cannot guarantee that the reception will be manned at all times. From time to time we may have to lock the front door to ensure the safety & security of the building.
Return / Refund:
No-show classes and bookings within the stated cancellation window will not be refunded. Refunds will also not be available in instances where the client arrives later than the class start time and are unable to join the class